Frequently Asked Questions


How do I store mochi donuts? 
Our mochi donuts are best consumed on the day of purchase. Best served slightly warm (microwave 6-8 seconds). Store in a container at room temperature for up to 2-3days. Caution: Mochi donuts may be hot, enjoy!

Food allergies 
We use a variety of ingredients in our kitchen. Please be advised that we are not peanut and/or nut free. 

Do you still make letter, number, and heart mochi donuts?
Yes we do, but on a minimum order basis, give us a call at 416-335-8838.

Do you do custom or large party orders? 
We do cater to all types of events and get great feedback from guests. Our mochi donuts are so beautiful and delicious, your guests will sure leave with a lasting impression. Send your inquiry, inspiration, or questions to 

What type of payments do you accept? 
Online: Visa and Mastercard.
In-store: Debit-Interac, Visa, Mastercard. Our store is CASHLESS

Do you deliver?
Yes. During checkout, select the shipping to your address option. Enter your address for delivery, if within radius, it will calculate your extra delivery charge. Deliveries arrive between 12-6pm Wednesday-Sunday. Please note during days with bad weather conditions we may not be able to deliver. 

We are also on Uber Eats and Door Dash.

Are you hiring? 
Yes, we are. Please send your resume and availability to 


Call us at 416-335-8838 or give us an email at if you should need assistance.

Can I place a same day order? 
Yes, call 416-335-8838. 

Can I cancel/modify my online order? 
Let us know as soon as possible. Send us an email to or visit the Contact Us page. We will try our best to accommodate.